Virseker DO not recommend

When I first called this Company I was told 3 day claims immediate callbacks fast efficient service. Shaena Venter promised so many wonderful things but in the end it has been a rocky road. When you call in you listen to a very extremely annoying voice. Usually because of the person voice you want to cut the call then you have a person Usually capetonian accent on the line aldo not recommended as its difficult to make out what they are saying. I am never called back told oh we tried to call but why is my phone never ringing ? It has been a very frustrating experience this far as Virseker does not have a user friendly but rather primitive Online Client portal.