Virseker deliver poor service and ******** towards clients after 3 month

I have put in a claim with Virseker in August. I received an email back, stating everything is good and will be resolved due to the electrical situation at the residence i hire. I sent them my explanation aswell as the letter of the property agent stating the power was faulty and the fixed ot , they even replaced plugs in the house. Because of this electrical problem I lost my laptop, my fridge, juicer decoder ,and microwave. Virseker only assisted with my tv claim and refused the other items. Even though it was all in working condition until i moved to this property. Now my freezer is also been making hard noices.The assessor that was here who collected some of the items which Virseker sent wasn't helpful and showed no interest when I tried to explain everything to them. They took the items. They came back to the house as they left some tools. As we gave them the tools we saw my laptop on the passenger side which he opened on his lap in the car. After a few days whilst waiting for my items to return due to assessor stating everything is ware and tare and my laptop was missing *****s and water damage I have sent them an email complaining what I saw and wasn't happy with the service and what wrong is with my stuff and it's not ware and tare. My laptop bag still looks new that's how I look after my stuff. My laptop never seen water the bag proofs it tho. Missing *****s but yet was opened 1st time with assessors. When received my goods back I informed virseker again I'm going to get a second opinion. Which I did and a third. I sent them quotes, motivational lette with property agent letter. They keep on ignoring my claim. Never getting back to me. And as a very unhappy client being with them years now. I refuse to accept this. Unprofessional service from assessors. Being a mom without a fridge , microwave etc has been a real struggle since August. I pay every month. I have a dillimma now and virseker is not resolving anything. I even started phoning and tried following up. No straight answer. Been sent to another person yet still nothing. I started to copy the manager and other email address in the mails. Yet still being ignored I am not happy at all and describe their service as very poor and towards clients who has done everything that has been asked for I honestly want to say shame on you virseker for not providing client service and ignoring your clients and not resolving the problem.