Virseker are not serious about their clients Worst service i have ever had

I had a accident on the 06 October 2019 `and on the 4 November 2019 i was informed dy Virseker that my claim was rejected I ask for my vehicle to be delivered to my home address, on the 06 November 2019 it was delivered to my house totaly stript and damage and some parts replaced with old part on the engen (alernater,computer ect) same parts missing and damage and water damage to the interior the damage that took place at the storage at Virseker are thousands of Rands. This vehicle had only 1064 Km on the clock and was registered on the 03 November 2019. We reported this to Virseker and sins then i had no good feedback in this regard it is over a Month and i still do not know where i am standing with this complain