MvdW
Magnus van der Walt

1 reviews | Active since Jan 2020

23 Sept 2020, 18:48

Virseker adding extra payments to claims for lighting and power surge claims

I submitted a claim for my TV that stopped working after power outage, took the TV for a claims report that stated it was a powersurge. Got a call to say the excess is R2100 and on top of that there is a extra R1350 fee because of the power surge, now how the HELL does that work?? For me it's just a **** that Virseker don't have to pay the full amount. I phoned and they said it's standard practice?? But they can't explain how I works, I am disappointed and disgusted with Virseker

0
Replies (3)
Virseker
Virseker's reply23 Sept 2020, 19:49
Official
Hi Magnus,

Ons erken ontvangs van jou klagte.

Een van ons verteenwoordigers sal met jou ****ak maak om te help.

Vriendelike Groete,
Die Virseker Span.
MvdW
Magnus van der Walt's update23 Sept 2020, 19:59
Reviewer Update
Dankie

MvdW
Magnus van der Walt's update29 Sept 2020, 05:12
Reviewer Update
I only received a email stating that Virseker tried to contact me on the 24th of September 2020. Since then no effort has been made to try and contact me again. This is what I would like to call bad customer service I would not recommend Virseker ( Auto and General)