Very Poor service

Item: Virseker
Rating: 1
Author: Thys B

This is a very poor insurance company, Had to pay double excess for one claim on my water pipes at my home. When I try to contact the person that was in charge they keep on leaving messages and I get no reply from them to solve the problem. It is sad and very frustrating. No e-address either, for complaints. So I'm sorry to use this platform.(That is why I do not mention names)

Helpful (0)

Replies (3)

Virseker's replyOfficial

24 Jun 2022, 15:33

Goeie dag Thys ,

Ons erken ontvangs van u klagte .

Ons het u klagte na ons relevante span verwys en hulle sal met u in ****ak wees .

Vriendelike Groete
Die Virseker Span

Virseker's reply24 Jun 2022, 15:33

Official

Goeie dag Thys ,

Ons erken ontvangs van u klagte .

Ons het u klagte na ons relevante span verwys en hulle sal met u in ****ak wees .

Vriendelike Groete
Die Virseker Span

Thys B's updateReviewer Update

24 Jun 2022, 15:47

Baie dankie ek wag in spanning.

Thys B's update24 Jun 2022, 15:47

Reviewer Update

Baie dankie ek wag in spanning.

Virseker's replyOfficial

24 Jun 2022, 15:49

Goeie dag Thys ,

U klagte is na ons relevante span verwys en hulle sal so spoedig as moontlik met u in ****ak wees .

Vriendelike Groete
Die Virseker Span

Virseker's reply24 Jun 2022, 15:49

Official

Goeie dag Thys ,

U klagte is na ons relevante span verwys en hulle sal so spoedig as moontlik met u in ****ak wees .

Vriendelike Groete
Die Virseker Span