Verseker- not good service

Someone drove into/ damaged my garage door. Called Verseker on 11/12/25 to report it. They told me an Accessor would make contact with me to come and access the damage- heard NOTHING. Called them back on the 12/01/26 to be informed my claim was rejected (they didn’t even bother to notify me in any way) I have never claimed before- (almost due for “gatsak” bonus) they told me they would only pay out if I damaged the door. Took forever to get through on their phone lines- asked for a manager to call me back- it’s been 3 weeks -NOTHING! One pays a hefty premium every month trusting your “covered” only to find out that is not the case at all. Please be careful before signing up with this company- they over promise and under deliver.