********l debit and bad customer service

<p>I am insurred with Verseker, and have since changed adress, so, i notified Virseker with regard to this. The agent (Lady) informed me that my premuim would increase by about R90.00 pm and i told her that it is not acceptable and i wanted a manager or senior to contact me with regard to the said increase as i actually nmoved to a safer place and did not see the reason for a increment in my policy amount.</p> <p>Well to my suprise nobody contacted me and i received an sms notification the next day that an amount of plus minus R 90.00 was debited from my account by verseker.</p> <p>After numerous phone calls with senior management(Anna and a certain Mr. Smith ) i am still waiting response. I have kept all communications with regard to the said matter and would like if now a member of the directors or Board could contact me as i now hold Virseker liable for this and not the consultant anymore. I have asked today (Anna ) to make all recordings available to me as i would revert to legal assistance</p>