LC
Lourens C

1 reviews | Active since Dec 2010

20 Nov 2020, 10:17

Treatment of prospective client/s

Contacted Virseker for a quote for car insurance for my 2 cars and trailer. The "consultant" Stephanie assisted. I have never been treated with so much arrogance in my life. I am a prospective client. I would have thought that would mean something in your "books", economical climate considered. Every time I make her aware of current insurer breakdowns/cost/ etc. she basically and it sounds "aggressive" and arrogant. Thank the lord that after this experience I am glad that I will not be moving my insurance to Virseker and it seems arrogant employees. I cannot believe her attitude. She certainly do not carry your company name very well to the public. Disgusting to say the least

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Replies (1)
Virseker
Virseker's reply20 Nov 2020, 13:35
Official
Hi Lourens,

Ons erken ontvangs van jou klagte. 
Een van ons diensverteenwoordigers sal jou terug s***el om jou klagte breedvoerig met jou bespreek. 
 
Vriendelike Groete, 
Die Virseker Span.