cG
cobus G

1 reviews | Active since Jan 2012

07 Apr 2025, 13:40

Terrible Service

Beware of using virseker. I had an accident where my Ford Ranger rear bumper had to be replaced. They use terrible panel beaters (renew-it greenstone) who lie to you and takes ages! when finally the car came back I saw they didn't even use new parts, didn't replaces faulty sensors, used completely wrong decals, wrong colours and did an allround awful job. I refused to send it back and the assessor from virseker, Richard then finally send me to another panel beater. After it came back from them I also noticed the plastic bumper cover coming loose and still not replaced. They told me Virseker didn't authorise for it to be replaced and more to be done. Why do they use such poor panel beaters, why don't they repair the vehicle properly after all the payments and acces that I pay, and why doesn't Richer even bother getting back to me after we last spoke. Terrible!

0
Replies (2)
Virseker
Virseker's reply07 Apr 2025, 13:42
Official
Goeie dag Cobus,

 Ons erken ontvangs van jou klagte en vra om verskoning vir enige ongerief wat aan jou veroorsaak is.

 Ons span sal met jou in ****ak wees om jou bekommernisse te bespreek en hierdie saak sal so gou moontlik na die betrokke departement geëskaleer word. 

Groete, 

Die Virseker Span
cG
cobus G's update07 Apr 2025, 13:53
Reviewer Update
En dis al wat ek verwag... n AI terug voering....