Sweet words before you sign up, but bad service once you have!

<p>In January I signed up with Virseker Insurance because they seemed like the best insurance. On 1 March my car got ******, but had a tracker so was recovered. There was interior repair needed on the car. Car was standing at the impound for 1 WEEK before anything was done. Got a courtesy ar from them for the time being. Wednesday 29th March I had to return the courtesy car. Then they sent an sms on Tuesday 4th April to tell me my car will be ready Friday 7th April. This morning they phone me AGAIN to tell me I will not be getting my car! In the meantime I have NO TRANSPORT. I have received very poor service from very complacent staff! I am very disappointed in your service! This needs to get sorted or I need a courtesy car until my car has been sorted out!!! </p>