1 reviews | Active since May 2017
Stay away from Virseker. No service totally useless
I, gave Virseker one review "Bad". But it went from bad to worst. Please people read what experiances other people make on "Hello Peter" before making very expensive mistakes. I litterally had to lick Virsekers g@t to phone me. Pitty if you are dumb. I should have seen from the attitude they are not intrested in paying customers. "Ons praat jou taal" is also only a ****!!!! I, left the insurance which I had since 2013 and would have got a "Gatsak bonus" of R6000.00 od in 2026. I, lost that bonus because of a total useless non caring attitude insurer. I, joined Virseker way back after an arrogant saleman who got my name from Afriforum phoned me and tried to convince me I phoned for insurance. Which was a fat lie. When I threatend I, am going to cancell Afriforum he changed his attitude. Couple of months later a salesman contacted me again and at least spoke descent. So I toook the insurance he offered only to be double insured. Another Hoax from them. Since I, joined I had Virseker I, had the joy of 3 months of the premium I, was offered. The fourth month my policy was increased with with over R300.00. The policy documents I, received after the increase was not even worth using as toilet paper. Half of the info did not com through. Made the 1st phone call. Total useless person trying to solve the problem. Each time he have to ask the supervisor. Ended the call with he will call me back tomorrow. Never happened. (We experianced that already I think). 2nd call no sucsess. will call back and never happened. 3rd call. has to speak to supervisor. Mistake was found why the increase. vehicle inspection did go through but the system increase the premium because you had the cheek to get your vehicle inspected. Will sort the problem out and call me back. Never did. As usual what could i expect. So the only logic way is to cancell the insurance. if this is Virsekers attitude how is their attitude when a claim arrises??? but what is most upsetting is that I have to build up a new profile at my old insurance and my premium is now R300.00 more as when I left them. Thanks Virseker thanks for nothing and thank for the financial lost you made me. I, am not going to leave this here. I, will lodge a complaint at the Ombudsman for short term insurance.
