CK
Cornel K

1 reviews | Active since Apr 2019

25 Apr 2019, 09:29

Sales Call

I'll write this in English so the majority can read and understand.

They called me back very promptly with an extremely competitive quote. The gentleman was very polite at first. After I told him that I need a bit of time to consider my option - this was the first call from any insurance company - he changed completely and constantly asked when he could call me back. I told him the next day. The next day came by and I told him that I unfortunately still need more time to look around and weigh my options. "Maar wanneer kan ek weer vir meneer bel?!" - "But when can I call you Sir?!". This was the sales operator. I said okay just call me next week. Before I could even finish my sentence he put the phone down in my ear.

Unfortunately I won't do business with them now. It's a shame considering the quote seemed rather good.

0
Replies (4)
Virseker
Virseker's reply25 Apr 2019, 09:43
Official
Ons neem kennis van jou klagte. 

Ons s***el jou spoedig om die geleentheid met jou te bespreek. 

Groete, 
Die Virseker Span. 
CK
Cornel K's update25 Apr 2019, 10:20
Reviewer Update
Baie dankie vir die oproep en dat ons als kon bespreek. Ek sal weer Virseker oorweeg as my versekeringsmaatskappy.
Virseker
Virseker's reply25 Apr 2019, 10:28
Official
Terugvoer: 

Ons bevestig dat ons na die verwysende gesprek geluister het, en moet met jou saamstem, die gesprek was beeindig op n onaanvaarbare manier. 
Ons sal die saak op n interne basis verder aanspreek. 

Van Virseker se kant af vra ons nederig omverskoning vir die gedrag van ons konsultant, en nooi jou uit om enige tyd (wanneer jy gereed is) met ons ****ak te maak. 

Baie dankie vir jou verstaanbaarheid, ons waardeer dit opreg. 

Vriendelike Groete, 
Die Virseker Span. 

 
Virseker
Virseker's reply25 Apr 2019, 10:40
Official
Goeie more Cornel, 

Soos telefonies bespreek, jy is welkom om my te s***el indien jy enige hulp verlang. 

Vriendelike Groete, 
Dorothy Smit
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