PW
Pieter W

1 reviews | Active since Aug 2020

13 Aug 2020, 10:48

Ridiculous price increases and premiums

Worst Insurance company in the world, they are a bunch of money hunger fools looking to exploit ordinary citizens. I have been with them for 5 years now and have not had a single claim. Apart from my premium that went up in May by 20% (inflation 2%, car value depreciated) the following happened. During lockdown (April 2020) I phoned Virseker to ask for a discount (we were not driving in lockdown), they said all they can do is change the insurance to 3rd party, fire and theft. Today I phoned to change my insurance back to comprehensive and they inform me that my premium is double and co-payment is also double as what it was in April 2020. Their explanation for the ridiculous increase: You didn't have comprehensive insurance for the past 7 years. Why did the AFRIKAANS consultant not advise me that this will happen or that this is a risk???? This is ridiculous!!!!!!!!!! *****ing citizens money with a smile!!!

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Replies (2)
Virseker
Virseker's reply13 Aug 2020, 11:15
Official
Hi Pieter,

Dankie dat u hierdie saak onder ons aandag gebring het. 

Ons erken u frustrasie en verseker u dat terugvoering gegee sal word sodra ons meer inligting het. 

Vriendelike groete
The Virseker Team
Virseker
Virseker's reply14 Aug 2020, 12:06
Official
Hi Peter,
 
Dankie dat jy die saak onder ons aandag gebring het.
 
Ons kan bevestig dat jy gister in ****ak was met ons Kliënte Diens afdeling, en dat die saak opgelos is.
 
Ons vertrou dat jy tevrede is met die uitkoms on vra omverskonig vir enige ongerief.
 
Groete,
 
Die Virseker Span.