Poor Service

I initially took out pet insurance with this company. When the policy documents were received, via email, I sent a cancellation email to the email address provided in the body of the email. It keeps coming back as "Email Address Not Found". I decided to call them after several attempts and the agent said that the line is not clear and she will call me back. Never called me back. Luckily I have cancelled the debit order with my bank.

Do not use this company for any insurance. If this is the level of service you are going to receive, then it is not worth your time and money.