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Su-Mari Swanepoel

1 reviews | Active since Jun 2023

02 Jun 2023, 19:02

Poor customer service: cancellation of policy

I've tried to cancel the scratch and dent cover for months but Virseker keeps on deducting money from my account!!! They don't respond to phone calls; emails or web enquiries. I incurred extra bank charges to reverse the debit order but then Virseker bills me twice! This is unacceptable! Dit is uiters swak diens!

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Replies (2)
Virseker
Virseker's reply02 Jun 2023, 21:09
Official
Goeie dag Su-Mari 

Ons neem ontvangs van u klagte .Ons sal reel dat die korrekte afdeling vir u ****ak

Vriendelike Groete
Die Virseker Span

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Su-Mari Swanepoel's update07 Jun 2023, 09:33
Reviewer Update
Virseker contacted me within a short period of time and resolved the matter swiftly - thank you.