AR
Alan R

1 reviews | Active since Sept 2023

12 Aug 2024, 15:04

Pathetic Vurseker customer service.

Virseker is the most pathetic insurance company. I have been struggling for weeks to have them call me. I even wrote an e-mail to Mr Ricardo Coetzee with no success. Not even Mr Alwyn Labuschagne(so called manager at claims) answers his phone. They simply ignore my messages and requests. I have written a few reviews regarding their bad and unprofessional service. They don't even deserve a single star. Stay away from them. All they want is your money but in exchange you are left with empty promises. STAY AWAY , STAY AWAY!!!!!

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Replies (1)
Virseker
Virseker's reply12 Aug 2024, 15:09
Official
Hi  Alan,

We acknowledge receipt of your complaint.

Please note that your matter regarding your claim has been escalated to the Internal Dispute department.

They will review your claim and contact you with feedback.

Kind Regards,
The Virseker Team