ZvdM
Zanli van der Merwe

1 reviews | Active since Apr 2017

16 Feb 2024, 11:39

Not one good thing to say about Virseker

Virseker needs to take a moment step back and consider their client service. We opted for Miway after a few steep annual increases. Recently I interacted with Virseker to obtain a quote after being called. After much back and forth - I begged them to stop calling my husband and me! I even emailed *** begging him to ensure that their so-called consultants stop phoning us. Needless to say, the calls have not stopped for one day. The quote I received was ridiculous. It was incomplete, incorrect and just plain ridiculous. The service agent was condescending, would not allow me to speak and lacked basic manners. His manager did not resolve my complaint and did not follow up with a corrected quote. Yet they continue to harass us with calls. I suggest save yourself the frustration and stay away.

0
Replies (4)
Virseker
Virseker's reply16 Feb 2024, 11:44
Official
Goeie dag Zanli,

Dankie dat u vir ons ge****ak het.

Ons is jammer oor die diens wat u ontvang het en sal reel dat u nie meer ge****ak word nie.

Ons vra om verskoning vir die ongerief.

Groete, 
Dit Virseker Span.
ZvdM
Zanli van der Merwe's update16 Feb 2024, 11:54
Reviewer Update
Baie dankie. Ons sal bly wees om nie meer ge****ak te word nie. Groete Zanli van der Merwe
Virseker
Virseker's reply16 Feb 2024, 11:55
Official
Plesier.
Virseker
Virseker's reply16 Feb 2024, 17:12
Official
Goeie dag Zanli.

U is van alle bemarkings lyse verwyder.

Weereens jammer vir die ongerief.

Groete, 
Die Virseker Span