Not happy

I needed to change my policy to cover my new car, only after talking and shouting at the 3rd consultant did they get my details correct. It has not been correct for the last 2 years. If I had to claim for anything I would have had years of drama. I was also informed by my cashback bonus was never activate at the inception of this policy. There is no email address to email for assistance or complaints and I have to spend money to contact them every time and they still get it wrong almost every time.