TH
Tiaan H

1 reviews | Active since Jul 2015

16 Nov 2016, 10:19

Not calling back until you get reached

<p>I have tried multiple times over the last 2 weeks for Virseker to contack me via the "Ons bel jou" link on their hompage to query someting on my policy and evertime they only respond 3+ days later. Then I missed the call and they dont follow up again.</p>

0
Replies (3)
Virseker
Virseker's reply16 Nov 2016, 10:33
Official

Dankie dat jy die saak onder ons aandag gebring het.

Soos met Dorothy bespreek, ons sal die nodige administrasie funksie ondersoek en regstel waar dit nodig is, jammer vir enige ongerief.

Ons sal binne kort met jou in ****ak wees.

Groete,
Die Virseker Span.

TH
Tiaan H's update16 Nov 2016, 10:40
Reviewer Update

Thank you Dorothy for responding speedily and assisting with my query, I do hope the process that will follow will also be as swift and easy as explained.

Virseker
Virseker's reply16 Nov 2016, 10:44
Official

Enige tyd Tiaan, jy is baie welkom. Dankie vir die positiewe terugvoer.

Geniet die res van jou dag.

Groete,

Die Virseker Span.