MFj
Mnr. Fourie jfourie.hpm

1 reviews | Active since Nov 2022

06 Mar 2024, 10:20

No thanks

Had a terrible experience with Virseker.

I tried to update my address. Couldn't get through to anyone. Tried to add products. Couldn't get through to anyone. Tried to cancel my insurance. Took 7 calls and me having to lose my temper as I had to re-explain my situation to each and was put on hold for more than 20 min on these calls.

Was finally able to cancel my insurance, but they still debited my account.

Avoid

0
Replies (3)
Virseker
Virseker's reply06 Mar 2024, 10:24
Official
Goeie dag Mnr Fourie, 

Ons is jammer om van u diens ervaring te hoor en sal reel dat die korrekte afdeling vir u ****ak om vir u te help.

Groete, 
Die Virseker Span.
MFj
Mnr. Fourie jfourie.hpm's update06 Mar 2024, 11:16
Reviewer Update
No need. Please don't call me as this has now been finalised
Virseker
Virseker's reply06 Mar 2024, 11:27
Official
We're happy to hear that your matter has been resolved, Mnr. Fourie. 

Enjoy your day!

Kind Regards,
The Virsker Team