I have been struggling for over a year to change details on my policy with no luck

Item: Virseker
Rating: 1
Author: Susan G

I have been struggling for over a year to change details on my policy with no luck. The website keeps saying it's breaking and when I phoned in the people I spoke to as really rude. No emails seems to be working either and then they say client service is really important? What a joke

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Replies (1)

Virseker's replyOfficial

09 Jan 2025, 08:24

Goeie dag Susan

Ons erken ontvangs van jou klagte en vra om verskoning vir enige ongerief wat aan jou veroorsaak is.

Ons span sal met jou in ****ak wees om jou bekommernisse te bespreek en hierdie saak sal so gou moontlik na die betrokke departement geëskaleer word.

Groete,

Die Virseker Span

Virseker's reply09 Jan 2025, 08:24

Official