Good staff, 1800s speed.

Great service till I needed them, staff was very friendly but claims processing is extremely slow, was told they will only be able to follow up tomorrow. Just got out of hospital from a sever heart attack and need my laptop for work which I need to pay my bills, so minimum of one day to follow up, no idea if they going to pay out or not, but if they do, 2to3 days for the money and then 4 to 5 days for the new comp so min 9 days before I can work, not the level of service I was expecting considering how friendly the staff were.