Excepetional CX journey

A big shout out to 2 exceptional individuals who assisted me in my preferred language. Valentino from Claim dept. He made sure that I didnt stress when assisting regarding car rental. Marilize Cooper. This lady deserves her crown. she explained everything clearly and made it seamlessly and willing to assist. Im continuing with Virseker because of there 2 heros. Sometimes heros dont wear cape and masks. Best customer journey.