CD
Christo D

1 reviews | Active since Apr 2013

02 Dec 2015, 19:02

Debit Order been deducted 6 months after canceled

I did the effort (Which apparently I should now do more often) to audit my bank statements, and to my shock discovered that Virseker has been deducting a debit order of R81 per month every month since 1 July 2015.<br> <br> The sad thing is, I have cancelled my policy with Virseker on the 23rd of June 2015, specifically telling them to cancel all polices/accounts I have with them, because I found better and cheaper short term insurance.<br> I even received a letter confirming just that.<br> <br> Now I have calculated the debit orders on my statements, and it calculated to R405.<br> <br> Which is not that much, but my main concern is this... if they can take R81/month from me, and 999 other people, you quickly get to a Million rand in just over a year... no wonder they can sponsor *** like Noot vir noot, and pay Bok en Juanita to tell us what a great product they have... bunch of *****s if you ask me... but you're not...)<br> <br> To Whomever gets to handle this case, please do not even try to call me and apologize... just PAY BACK THE MONEY, and never, NEVER EVER contact me again!

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Replies (1)
Virseker
Virseker's reply02 May 2023, 21:58
Official
Hello weskusstormbul,

Ons neem kennis van jou klagte.

Die polis waarna jy verwys is 'n aparte polis van die hoof polis. Die premie wat afgetrek was, is ook apart van die gewese hoof polis.
Ons het dus jou klagte na die \Value added\" afdeling verwys. Ons sal jou voorsien van terugvoer so gou as moontlik.