1 reviews | Active since Apr 2019
Burst Geyser
I reported my geyser to Virseker om Monday morning the 1st of June 26. They sent out the ad-hoc plumbers that morning. When the plumbers got there they said that they could not put the geyser in the roof as the trap door was to small. now this is not the first time that my geyser has burst, other plumbers opened the roof. they did not want to. they said that they must mount the geyser outside. I did not have a problem. they then said as the house is made out of wood they could not munt it on the wall. Just to the side is a wall made out of sleeper, but they did not want to mount the geyser there. ad-hoc plumbers said they sent Vieseker a quote to mount the geyser outside. I have now been without hot water for a week. I have to keep phoning Virseker to ask what is happening. Now I am lost, don't know what to do. This is the first time I have put in a claim.
Ons is jammer om te hoor van die diens wat u ontvang het rakende u eis en vir die ongerief wat veroorsaak is.
Ons neem kennis van u klag en het dit na die korreket afdeling eskuleer.
Vriendelike groete,
Die Virseker span
Ons is jammer om te hoor van die diens wat u ontvang het rakende u eis en vir die ongerief wat veroorsaak is.
Ons neem kennis van u klag en het dit na die korreket afdeling eskuleer.
Vriendelike groete,
Die Virseker span
24 hours later and I must phone again to find out what is happening.
today they tell me that they are waiting for authorization.
How long does authorization take, while I sit without hot water, and in winter???????
24 hours later and I must phone again to find out what is happening.
today they tell me that they are waiting for authorization.
How long does authorization take, while I sit without hot water, and in winter???????
Ons verstaan u frustrasie en het ons span gevra om u dringend te help.
Vriendelike groete,
Die Virseker span
Ons verstaan u frustrasie en het ons span gevra om u dringend te help.
Vriendelike groete,
Die Virseker span