GJvR
Gerhardus Jansen van Rensburg
1 reviews | Active since Feb 2023
09 Dec 2025, 08:04
Bad service
Submitted a claim 6weeks ago for invertor that blew. Been given the runaround from photos that must be submitted to determine the damages to not all components that has been handed in to inspectors missing appointments and claiming only to work 8 till 17.00
Helpful (0)
Replies (5)0
Replies (5)
Virseker's replyOfficial
09 Dec 2025, 08:14Goeie dag Gerhardus ,
Ons erken ontvangs van jou klagte en vra om verskoning vir enige ongerief wat aan jou veroorsaak is.
Ons span sal met jou in ****ak wees om jou bekommernisse te bespreek en hierdie saak sal so gou moontlik na die betrokke departement geëskaleer word.
Groete,
Die Virseker Span
Ons erken ontvangs van jou klagte en vra om verskoning vir enige ongerief wat aan jou veroorsaak is.
Ons span sal met jou in ****ak wees om jou bekommernisse te bespreek en hierdie saak sal so gou moontlik na die betrokke departement geëskaleer word.
Groete,
Die Virseker Span
Virseker's reply09 Dec 2025, 08:14
Official
Goeie dag Gerhardus ,
Ons erken ontvangs van jou klagte en vra om verskoning vir enige ongerief wat aan jou veroorsaak is.
Ons span sal met jou in ****ak wees om jou bekommernisse te bespreek en hierdie saak sal so gou moontlik na die betrokke departement geëskaleer word.
Groete,
Die Virseker Span
Ons erken ontvangs van jou klagte en vra om verskoning vir enige ongerief wat aan jou veroorsaak is.
Ons span sal met jou in ****ak wees om jou bekommernisse te bespreek en hierdie saak sal so gou moontlik na die betrokke departement geëskaleer word.
Groete,
Die Virseker Span
GJvR
Gerhardus Jansen van Rensburg's updateReviewer Update
09 Dec 2025, 15:40After trying to resolve the issue and requesting numerous times for a call back. They still have opted not to have this matter reolved.
GJvR
Gerhardus Jansen van Rensburg's update09 Dec 2025, 15:40
Reviewer Update
After trying to resolve the issue and requesting numerous times for a call back. They still have opted not to have this matter reolved.
Virseker's replyOfficial
09 Dec 2025, 15:52Good day Gerhardus,
We apologize that you have not yet been contacted and will request that our team call you urgently.
Kind regards,
The Virseler team
We apologize that you have not yet been contacted and will request that our team call you urgently.
Kind regards,
The Virseler team
Virseker's reply09 Dec 2025, 15:52
Official
Good day Gerhardus,
We apologize that you have not yet been contacted and will request that our team call you urgently.
Kind regards,
The Virseler team
We apologize that you have not yet been contacted and will request that our team call you urgently.
Kind regards,
The Virseler team
GJvR
Gerhardus Jansen van Rensburg's updateReviewer Update
09 Dec 2025, 15:59I have instructed my legal team to proceed with action to get my claims paid out
GJvR
Gerhardus Jansen van Rensburg's update09 Dec 2025, 15:59
Reviewer Update
I have instructed my legal team to proceed with action to get my claims paid out
Virseker's replyOfficial
09 Dec 2025, 16:03Good day Gerhardus,
We have escalated your complaint to the team leader and requested for you to be contacted urgently.
Kind regards,
The Auto & General team
We have escalated your complaint to the team leader and requested for you to be contacted urgently.
Kind regards,
The Auto & General team
Virseker's reply09 Dec 2025, 16:03
Official
Good day Gerhardus,
We have escalated your complaint to the team leader and requested for you to be contacted urgently.
Kind regards,
The Auto & General team
We have escalated your complaint to the team leader and requested for you to be contacted urgently.
Kind regards,
The Auto & General team