LM
Lutendo M

1 reviews | Active since Sept 2020

01 Sept 2020, 11:41

Bad service

I registered a 3rd party claim on 4th/5th of July as one of you client hut me from the back when stationery at a red robot. For the past 3 weeks when im follwing up with their legal department all they tell me is they cannot help me until their clients claim has been finalized. This is proving to be a challenge as I use the my vehicle for work and I have had to rent out a car every since then which is proving to be costly. Their client is in a retirement home and doesn't have a cellphone. How can you expect an old man to communicate with you via email etc?

0
Replies (2)
Virseker
Virseker's reply01 Sept 2020, 13:05
Official
 
Hi Lutendo,

Ons erken ontvangs van jou klagte. 
Een van ons diensverteenwoordigers sal jou terug s***el om jou klagte breedvoerig met jou bespreek. 
 
Vriendelike Groete, 
Die Virseker Span. 
 
Virseker
Virseker's reply03 Sept 2020, 15:18
Official
Hi Lutendo, 

Soos telefonies bespreek, bevestig ons dat jou eis gefinaliseer is en dat ons regsafdeling die pad voorentoe met jou sal bespreek. 
Ons wil ook van die geleentheid gebruik maak om vir jou dankie te se vir jou geduld en hulp gedurende die eise proses. 
S***el gerus ons diens verteenwoordiger indien jy verdere hul verlang. 

Vriendelike Groete, 
Die Virseker Span.