Bad reaction to query

I have decided to join Virseker on 31 July 2023 so my policy only becomes effective in 3 day's time. In the meantime, I have to update my policy with photographs of my vehicles, correct errors like my daughter's name that was misspelled, add our trailer to the policy, etc. All of these are available online via the website. BUT you can type in as much as you want to, nothing goes through and the page bombs out time and again. When I input a date on which we had and accident, the website tells me that the date must be before that month and year we've had the accident.. It is not the first time I have reported it and 2 of the 5 agents I spoke to today, informed me that they report the problems daily but nothing gets done. If this is the service they provide, I will not be a client of theirs for very long!