JB
Jacobus B

1 reviews | Active since May 2021

07 Aug 2024, 14:05

BAD BAD BAD SERVICE FROM VERSEKER

I reported a ****** tyre whilst playing at golf at Graceland. an assessor was appointed as support to my claim. a week later he phoned and said problem solved, quotations received on both the tyre and rim. I requested the quotations be forwarded so that I can show the relevant parties the quoted and agreed prices with the Verseker Assesor. up to now NOTHING!! Phone3d the Verseker numbers and up to now NOTHING except for the Assesors e mail address. I forwarded him the quotations I gathers from the same Suppliers with a R1215 price difference (Higher).

the Assessor does not even bother replying!!!!

BAD BAD BAD SERVICE VERSEKER!!!!!!!!!!!!!!!!!!!!

I will very soon go with another insurance agency if this problem is not resolved......

0
Replies (3)
Virseker
Virseker's reply07 Aug 2024, 14:11
Official
Hi  acobus,

We would like to apologise for the service and inconvenience we've caused.

We will look into your matter and contact you with feedback.

Kind Regards,
The Virseker Team
JB
Jacobus B's update07 Aug 2024, 14:24
Reviewer Update
I really appreciate the prompt response. It was not suppose to go this far but I do travel a lot and in this day and age one feels very exposed if driving without a spare wheel at my disposal.
Virseker
Virseker's reply07 Aug 2024, 14:34
Official
Hi Jacobus,

We understand. Thank you for the feedback.

Enjoy the rest of your day

Kind regards
The Virseker Team