MD
Marchean D

1 reviews | Active since May 2015

20 May 2015, 13:56

2 months for a claim....and still waiting

I have registered my claim on 18/03/2015. I got a quote from Toyota for the parts and the repairs, yet they referred me to an \approved"supplier that I dont even want to mention the service of. After MANY emails phone calls etc over these two months I have not received any help in relation to my claim. After I wanted to lodge a complaint at Virseker they said that Christoffel of the repairs dept will phone me back... well it has been 6 days. """

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Replies (1)
Virseker
Virseker's reply20 May 2015, 14:54
Official
Hello cheanie,

Dankie dat jy die saak onder ons aandag gebring het.

Soos met Dorothy bespreek vra ons om verskoning vir die ongerief wat veroorsaak is.

Ons het met ons diens vers****** gere?l dat jy ges***el sal word om die herstel proses met jou te bespreek.
Ons sal beslis ook die diens aspek van jou klagte ondersoek en die nodige dissipline toepas.

Moet asseblief nie huiwer om Dorothy te s***el indien jy verdere hulp benodig nie.
Groete,
Die Virseker Span