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jabulani N
1 reviews | Active since Jan 2019
05 Jan 2019, 10:35
worst service ever
I'm ****ed off the worst and disgusting service I got from mpho at the call center 135 I called she has the worst customer service available I wouldn't advice ppl to join
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Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
05 Jan 2019, 11:52Hi Jabulani,
Thank you for writing to us,
We do apologies for the poor service you received from our agent, please be assured that the unfortunate experience you had is by no means a true portrayal of service we strive to deliver.
Please be advised that we did listen to the call and I do confirm that the last payment was confirmed that it was going to be on the end of January 2019 as per your debit order date.
Please let us know if you need further assistance by sending us an email to ***
Kind regards
Juliet Ndlovu
Virgin Mobile South Africa (Closed)'s reply05 Jan 2019, 11:52
Official
Hi Jabulani,
Thank you for writing to us,
We do apologies for the poor service you received from our agent, please be assured that the unfortunate experience you had is by no means a true portrayal of service we strive to deliver.
Please be advised that we did listen to the call and I do confirm that the last payment was confirmed that it was going to be on the end of January 2019 as per your debit order date.
Please let us know if you need further assistance by sending us an email to ***
Kind regards
Juliet Ndlovu