WORST NETWORK EVER - absolute NO SIGNAL at home in a normal residential area!!!!!!!!!!

Item: Virgin Mobile South Africa (Closed)
Rating: 1
Author: rea B

<p>Worst network coverage ever! No signal where I reside! I cannot receive calls / msgs / go onto the internet!</p> <p>i have to stand outside by my gate to do the above mentioned! I would seriously NEVER EVER recommend Virgin Mobile to anyone! While on Holiday in the South Coast, I didn't have any network coverage either - everyone around me was on Vodacom, and had full signal throughout! So changing my network provider!</p>

Helpful (0)

Replies (3)

Virgin Mobile South Africa (Closed)'s replyOfficial

26 Jan 2017, 10:00

Hi reabekker123,

Thank you for your query.

We have tested your line and calls are able to go through. When your experience a signal issue again you may try doing a manual network search and select Cell C or Vodacom in in order to pick up better signal.

We do apologise for any inconvenience and frustration caused.

Kind Regards

Alicia

Virgin Mobile South Africa (Closed)'s reply26 Jan 2017, 10:00

Official

Hi reabekker123,

Thank you for your query.

We do apologise for any inconvenience and frustration caused.

Kind Regards

Alicia

rea B's updateReviewer Update

26 Jan 2017, 10:19

Yes it is working when I am at work (this is not my residential area as stated in my review. but as soon as I get home there is absolutely no signal! Please read my 1st review made - before commenting. As mentioned I am experiencing issues in my RESIDENTIAL AREA! (Residential = place where I reside)

rea B's update26 Jan 2017, 10:19

Reviewer Update

Virgin Mobile South Africa (Closed)'s replyOfficial

26 Jan 2017, 10:26

Good day Rea,

Thank you for your response.

Please refer to email correspondence for further assistance.

Kind Regards

Alicia

Virgin Mobile South Africa (Closed)'s reply26 Jan 2017, 10:26

Official

Good day Rea,

Thank you for your response.

Please refer to email correspondence for further assistance.

Kind Regards

Alicia