Worst Customer Service Ever

<p>I have been trying to cancel my contract for the past 2 months to make sure that I am billed for the 24 months only but I kept being told about the premature cancellation yet Aug invoice was a 24th invoice. And after numerous requests via email & calls I find that the contract has not been cancelled. And now I am told that Virgin will not process an immediate contract cancellation.</p> <p>After 10yrs of loyalty to virgin 1 would swear that the company would at least make sure that they listen to the client.</p>