Why I will never open a VMSA account

In March 2009 I was listed on ITC by Virgin Mobile SA for an account that I never opened. <br> On the 23 of July I finally received a letter from VMSA apologising and and assuring me that the account had been cancelled.<br> In February 2011, whilst applying for car finance, another VMSA ICT listing was picked up against my name for the exact same account.<br> On the 15th February 2011 I received another letter from VMSA apologising and assuring me that this time they had REALLY cancelled the account. This instance resulted in a higher interest rate on my vehicle finance and cost me quite a bit of money.<br> On the 21st of August 2015 I receive an SMS from MBDLC saying that I need to pay my VMSA Mobile account balance 'today' to avoid further action. I contacted the VMSA help-desk and was informed that it was for the same account. I was then placed on hold for over 20 minutes before I finally hung up.<br> <br> To say that VMSA are pathetic is an understatement. The last time this happened I posted on HelloPeter and they did nothing until I managed to get hold of VMSA's CIO and asked him to sort it out. Apparently I should have not accepted his word for it either.<br> <br> This must make Branson really proud.<br>