KR
Kabelo R

1 reviews | Active since Dec 2015

07 Dec 2015, 18:44

Well done vodacom

My biggest concern with virgin mobile on a monthly basics we expected to be liable for the contract monthly repayments but the network coverage is bad, while I requested for a settlement figures on the 20th November one of the call center agent was rude and on a monthly basics should you not use the airtime the amount doesn't recur on the other month like all service providers . I wouldn't recommend it to another customers

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply08 Dec 2015, 13:16
Official
Hello Belo,

Thank you for your query.

We apologise for the inconvenience incurred.

Virgin Mobile airtime is carried over for a period of 3 months.

Please refer to email correspondence for further information.

Kind Regards
Alicia