Wat the hell

Tommorow is the 1st of June a month later i am still waiting for the So called sim that they promised. Funny regardless of their empty promise they religously take money from my account for what i keep wondering. I have no sim they csnt seem to get the sim so why the hrll9 are they taking my money. Am i an easy target to them or a fool from whom they keep lying to an taking money from? What is this