RV
Rudolf V
1 reviews | Active since Mar 2013
08 Oct 2015, 15:22
Wake Up
Stay away from Virgin mobile, there you dont get service at all after you have signed the contract. Even when you complain on Hello Peter they dont phone you. About a week and a half ago I complain to them about their software saying I got no airtime then I got R500 plus. Then you have to switch off your phone and restart it again. Some times this happen like 3 times a day. Best of all I have been complaining about this problem for more than 5years. And nothing have been done o rectify the problem. Pathetic service ......now I phone their call centre, after more than 16 minutes of holding on. I just end the call....pathetic
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Virgin Mobile South Africa (Closed)'s replyOfficial
09 Oct 2015, 09:54Hello Aladar,
Thanks for taking my call. We do apologise for the frustrations caused.
During our telephonic conversation, I've provided you with clarity on the error message displayed when you attempt to make a call. I've further confirmed the due date for the changes to be implemented resolve the issue.
Regards
SM Team
Thanks for taking my call. We do apologise for the frustrations caused.
During our telephonic conversation, I've provided you with clarity on the error message displayed when you attempt to make a call. I've further confirmed the due date for the changes to be implemented resolve the issue.
Regards
SM Team
Virgin Mobile South Africa (Closed)'s reply09 Oct 2015, 09:54
Official
Hello Aladar,
Thanks for taking my call. We do apologise for the frustrations caused.
During our telephonic conversation, I've provided you with clarity on the error message displayed when you attempt to make a call. I've further confirmed the due date for the changes to be implemented resolve the issue.
Regards
SM Team
Thanks for taking my call. We do apologise for the frustrations caused.
During our telephonic conversation, I've provided you with clarity on the error message displayed when you attempt to make a call. I've further confirmed the due date for the changes to be implemented resolve the issue.
Regards
SM Team