1 reviews | Active since Jun 2011
Vodacom client needed my number ported urgently to Virgin Mobile
<p>Hi,</p> <p> </p> <p>I am a vodacom customer. I went into Virgin Mobile on Saturday and the confirmed that by last night my number would have been ported from vodacom prepaid to sim card to virgin mobile prepaid sim card. Please can you let me know whats going on? ********** 348 is my vodacom number and it is supposed to have been ported urgently.</p> <p>How can you do this to a new client?</p> <p> </p> <p>My name is Abdul Albeek. Im very concerned that ive asked you to port my number at Menlyn mall on Saturday and this has yet to happen. No one has even contacted me. nevertheless the lady being totally useless there.</p> <p> </p> **********
Hi tdbotes,
Thank you for your email.
Please can you post a private reply with the Virgin Mobile number as well the number you would like to Port in and we will gladly assist you.
We are truly sorry for the the frustration caused.
Kind Regards
Alicia
Hi tdbotes,
Thank you for your email.
Please can you post a private reply with the Virgin Mobile number as well the number you would like to Port in and we will gladly assist you.
We are truly sorry for the the frustration caused.
Kind Regards
Alicia
and they gave me a data sim and a mobile sim. I want one simcard for data and sim. And no number. Menlyn virgin mobile is useless.
and they gave me a data sim and a mobile sim. I want one simcard for data and sim. And no number. Menlyn virgin mobile is useless.
Alicia I am still waiting. What is going on with you guys
Alicia I am still waiting. What is going on with you guys
Hi tdbotes,
You were advised of the port process for Abdul Albeek via email from our Customer Care team.
You were advised to provide us with the Virgin Mobile number which till date we have not received from either yourself or Mr Albeek. We can not process a port without having the Virgin Mobile number. If you do not have the Virgin Mobile number, please provide us with the Sim number on the box.
We will give Mr Albeek a call after 09h00 to discuss the matter further.
Kind Regards
Alicia
Hi tdbotes,
You were advised of the port process for Abdul Albeek via email from our Customer Care team.
You were advised to provide us with the Virgin Mobile number which till date we have not received from either yourself or Mr Albeek. We can not process a port without having the Virgin Mobile number. If you do not have the Virgin Mobile number, please provide us with the Sim number on the box.
We will give Mr Albeek a call after 09h00 to discuss the matter further.
Kind Regards
Alicia
Hi tdbotes,
I confirm that the port request has been submitted and will go through within 24 to 48 hrs.
Kind Regards
Alicia
Hi tdbotes,
I confirm that the port request has been submitted and will go through within 24 to 48 hrs.
Kind Regards
Alicia
Alicia, my number has still not been ported! What is going on?
Alicia, my number has still not been ported! What is going on?
It is still saying my number is ********** 861. Well its already been 5 days.
It is still saying my number is ********** 861. Well its already been 5 days.
The number is still not ported and I want a managers number immediately. Your service I pathetic. I am taking this further.
The number is still not ported and I want a managers number immediately. Your service I pathetic. I am taking this further.
The number is now ported BUT NOW i cannot receive phone calls or smses. What the hell is going on Alicia?
The number is now ported BUT NOW i cannot receive phone calls or smses. What the hell is going on Alicia?
The number is now ported BUT NOW i cannot receive phone calls or smses. What the hell is going on Alicia? i can access the internet, everything works. I can even make phone calls. BUT WHY CANT I RECEIVE PHONE CALLS AND SMSES!!! YOU GUYS ARE PATHETIC! ALICIA! You are the worst with resolving any issues!!!!!!!!!!!!!!!
The number is now ported BUT NOW i cannot receive phone calls or smses. What the hell is going on Alicia? i can access the internet, everything works. I can even make phone calls. BUT WHY CANT I RECEIVE PHONE CALLS AND SMSES!!! YOU GUYS ARE PATHETIC! ALICIA! You are the worst with resolving any issues!!!!!!!!!!!!!!!