BP
Branden P

1 reviews | Active since Oct 2010

19 May 2015, 10:16

Virgin Mobile Usless

We took out a contract with virgin mobile. The contract ended 2012. We cancelled one month before due date as per contract. We were then billed for three months after. I repeatedly called them to fix their error , no one did anything , And no one could assist me or understand me as the consultants English was horrific. I then had no choice but to Stop the moneys being debited from my account from the bank side.<br> <br> Its now 2015 , I get harassed constantly by a company called MBD LC. They are demanding money all the time, that they say is owed. 2 months worth. <br> <br> If I can help anyone out there DO NOT CHOOSE VIRGIN MOBILE, its not worth it. They are useless in every way, they don't care , they cant help , and cant explain.<br> <br> How can I get these vultures off my back. I cant believe from 2012 to 2015 now suddenly they want to ***** money from us

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply19 May 2015, 11:35
Official
Hello Branden34,

We are truly sorry you opted to resort to the Hello Peter platform thus conveying your dissatisfaction.

I do confirm contact was made with you and as discussed the relevant investigation and direction will be provided.

I trust an amicable solution will be presented.

Regards,
SM Team