IS
Ian S

1 reviews | Active since Sept 2010

20 Sept 2021, 13:35

Virgin Mobile Useless

Disgusting service from Virgin Mobile, my wife received an email on Saturday at 6:15pm saying they were deactivating sims at 5pm!!! You need an active sim to be able to port the mumber!! Virgin get this sorted out today!!

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply21 Sept 2021, 08:07
Official
Hi Ian,

My sincere apologies for the inconvenience caused.

Please be advised that other services are aware of the current situation and are able to port out your number without the active simcard. Kindly go to the nearest store and have your number ported as soon as possible.

Kind Regards,
Londiwe Shazi