Virgin Mobile South Africa treat their customers like ****!!

<p> </p> <p>I am SO disappointed in Virgin Mobile. I recommended to my parents that they would be in safe hands with Virgin (why did I believe your advertising?!), so they took out two phones and contracts.</p> <p> </p> <p>Instead of enjoying having their first ever smart-phones, it's been a seven week nightmare which isn't ending!! I have wasted so much of my time with your “help” teams and it’s been a comedy of errors. One of the handsets is still in JHB for testing and now the other one won’t work. And apart from one or two absolutely listless members of the social media team on facebook, we’ve had no response from our pleas via email, and broken promises from your contact centre staff. </p> <p> </p> <p>We’re tired of you Virgin. We want out. We want a REAL apology and our numbers back. It’s terrible how your company treats it’s customers (and even worse when you take advantage of elderly people in their seventies!!!). Slow clap to you, you've won the competition of being the worst telecoms provider in SA (who knew Telkom could be beat!)</p>