Virgin Mobile South Africa Debit Order Stopping

17 September 2021 Virgin Mobile SA cancelled all customer's accounts. I have tried repeated times to stop the debit order to no avail. i have emailed the customer care address (***) numerous times with no response other than their auto-mated response below:

"Effective 1st December 2021, Virgin Mobile is no longer available in South Africa.

If your email is relating to a pending refund query, we will revert at soonest. Customer Care | Customer Care +27 (0) 74 *** | *** | ***"

I have tried these numbers as well also with no avail getting through to anyone. Every month they take off the debit order for services I no longer have with them.

I have asked my bank to stop the order but they tell my that only Virgin Mobile can stop the order on my request. How the hell am I meant to do this when I cannot even get hold of any customer care on Virgin Mobile????

They are *****ing money out of my bank every month!!

Sort this stuff out!