CW
Chris W

1 reviews | Active since Apr 2018

02 Sept 2018, 07:30

Virgin Mobile ****s

Hi all please watch out for these virgin mobile ****s at malls. They give you a free sim and ask you to buy airtime to activate sim but airtime never gets loaded and they get away with your money. It happened to me last week.

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply02 Sept 2018, 09:37
Official

Hi Chris,

Thank you for taking my call and allowing me the opportunity to assist.

Please accept my sincere apologies for the inconvenience and appalling service received. We assure you that the matter is being addressed accordingly to ensure that this does not happen again.

As discussed, your airtime will be loaded on your Virgin Mobile today.

Regards,

Londiwe.