JV
Janri V

1 reviews | Active since Sept 2020

14 Sept 2020, 08:42

Virgin mobile ****

Virgin mobile is a ridiculous ****. I have phoned them NUMEROUS times trying to cancel a number that has been with MTN for 10years already, and we keep paying for the contract. I have canceled and canceled and canceled the number, but every month the debit order keeps going off. Every time they assure me it has been moved to prepaid. Where it started as 245 a month it is 980 a month all of a sudden. Stay away. They are flippen *****s!!! And their call centre is useless.

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Replies (2)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply14 Sept 2020, 09:03
Official
Hi  Janri,

Thank you for bringing this to our attention.
Please provide us with your contact number for further assistance. 

Kind regards, 
Refilwe 
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply17 Sept 2020, 10:32
Official
 Hi  Janri ,

We would like to assist you with the above query, please provide us with your contact number for further assistance. 

Sincerely,
Refilwe