Virgin Mobile's lack of customer support

signal problem. had my phone replaced 2x by samsung. put my sim in other phones to test. still little to no signal. <br> <br> i logged a call in december, told to wait 7 days for cell c technician to come, nothing after two weeks. called virgin back to ask what the status was. V tells me no fault was logged. this back and forth continued until beginning March.<br> <br> a Cell C tech called and two days later he was at my home. tested the signal - said it was really bad. said i should roam vodacom network. i can't roam at all, i'm with virgin. he told me there is nothing he can do for me as virgin does not have rights to roam on vodacom's network. only cell c customers can. he would log the visit and then virgin would get back to me. So i waited and still no call from virgin.<br> <br> called virgin today. was in queue for almost 10 minutes, said what was wrong - the lady put me on hold - after 5 mins i was put back into the queue and some other guy picked up the phone. he put me on hold again. he asked how can he help me. i said i wanted to speak to a manager 5 times and then he put me back into the queue. waited a further 10 minutes. i gave up.<br> <br> disgusting service! get this sorted now!