Virgin Mobile's incompetence knows no bounds

My phone contract ended in February this year (2015). According to the National credit Act, I should have been informed in January and given the option of whether I wanted to continue with Virgin Mobile or not. Instead, the first I heard that this contract was up for renewal was via and email sent on the 4th of June. Had I known, I would have cancelled this contract in February as I am tired of Virgin Mobile's unmatched incompetence. Now this useless company has managed to ***** 4 extra months of payment from me. I was told by Wandile at Virgin today that my contract will be cancelled and my last payment will be the end of June - I will believe that when I see it. He even tried to convince me that paying R99 a month for just a sim card was worth it when I can get a sim card and phone for that much from just about any other provider. I cannot wait to be rid of the frustration of being a Virgin Mobile customer.