GM
Gertrude M
1 reviews | Active since Oct 2012
08 Sept 2015, 09:28
Virgin Mobile is Really Frastrating
This is really not ON!<br> <br> I have been complaining about this account for years now.<br> Not so long ago i wrote to hellopeter complaining that vm has taken me to MBD attorneys for money which i don't owe them because i didn't want a bad record against my name i decided to settled that account. I did receive a settlement letter from MBD attorneys.<br> Few months later i receive an sms from virgin mobile stating that i need to pay online they gave me their banking details etc. contact details Lynnor-***.<br> This is really annoying NOW VM sort this sh*t out NOW!<br> <br> <br>
Helpful (0)
Replies (1)0
Replies (1)Virgin Mobile South Africa (Closed)'s replyOfficial
08 Sept 2015, 15:08Hello Tumelolebo,
Thank you for taking my call and allowing me the opportunity to assist.
We would firstly like to extend our sincere apologies for the inconvenience caused. As discussed, Virgin Mobile will issue you with the settlement letter confirming that the account has been closed.
Please refer to my email correspondence for further information.
Regards,
SM Team.
Thank you for taking my call and allowing me the opportunity to assist.
We would firstly like to extend our sincere apologies for the inconvenience caused. As discussed, Virgin Mobile will issue you with the settlement letter confirming that the account has been closed.
Please refer to my email correspondence for further information.
Regards,
SM Team.
Virgin Mobile South Africa (Closed)'s reply08 Sept 2015, 15:08
Official
Hello Tumelolebo,
Thank you for taking my call and allowing me the opportunity to assist.
We would firstly like to extend our sincere apologies for the inconvenience caused. As discussed, Virgin Mobile will issue you with the settlement letter confirming that the account has been closed.
Please refer to my email correspondence for further information.
Regards,
SM Team.
Thank you for taking my call and allowing me the opportunity to assist.
We would firstly like to extend our sincere apologies for the inconvenience caused. As discussed, Virgin Mobile will issue you with the settlement letter confirming that the account has been closed.
Please refer to my email correspondence for further information.
Regards,
SM Team.
