AM
Abongile M

1 reviews | Active since Aug 2016

28 Mar 2017, 18:32

virgin mobile i give up!

<p>So I placed a complaint here on hello Peter several times about virgin mobile...</p> <p>They decided to respond and were so nice and to my SURPRISE they bring back the same phone that has been going for fixing by virgin mobile 4-5 times in a period of a year..... My father left that phone at Cape gate virgin mobile because I don't want that phone and they can keep and give it to another idiot.... Virgin mobile for one year you gave been giving me that same ****** reject.... You don't know what wrong with that phone why don't you just say so! I am not taking that phone back keep it in your store room!</p> <p> </p> <p>THIS IS VERY CHEEKY AND DISRESPECTFUL!</p>

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply29 Mar 2017, 08:26
Official

Hi abosh104,

Thank you for your query.

As discussed our repair centre will be replacing the handset. Your old handset was incorrectly sent to our Cape Gate Branch.

We apologise for the inconvenience caused.

Kind Regards

Alicia