NK
Nicolette K
1 reviews | Active since Mar 2015
27 Mar 2015, 11:12
Virgin mobile HO gave courier suspended number
Feel sorry for anyone who is on contract with VIRGIN MOBILE and is trying to get a new contract phone delivered to them......I have been trying for the passed week to have a phone delivered to me to no avail.<br> And guess what my phone was ****** in hospital, had the cell number suspended...and guess what !! They are telling the courier services that they must phone my cell number \which has been suspended"when they are ready to deliver...have you every I have been on the phone to VIRGIN MOBILE for the passed 3 hours to no avail.<br> PLEASE VIRGIN MOBILE CANCEL MY CONTRACTWITH IMMEDIATE EFFECT"
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Virgin Mobile South Africa (Closed)'s replyOfficial
16 Apr 2015, 13:49Hello NICKEY123,
Thank you for bringing this to our attention.
We wish to advise that our systems are currently offline and we are unable to attend to your concerns at the moment.
Contact will be made as soon as our systems are up and running.
We apologise sincerely for the inconvenience caused.
Regards,
Customer Relations.
Thank you for bringing this to our attention.
We wish to advise that our systems are currently offline and we are unable to attend to your concerns at the moment.
Contact will be made as soon as our systems are up and running.
We apologise sincerely for the inconvenience caused.
Regards,
Customer Relations.
Virgin Mobile South Africa (Closed)'s reply16 Apr 2015, 13:49
Official
Hello NICKEY123,
Thank you for bringing this to our attention.
We wish to advise that our systems are currently offline and we are unable to attend to your concerns at the moment.
Contact will be made as soon as our systems are up and running.
We apologise sincerely for the inconvenience caused.
Regards,
Customer Relations.
Thank you for bringing this to our attention.
We wish to advise that our systems are currently offline and we are unable to attend to your concerns at the moment.
Contact will be made as soon as our systems are up and running.
We apologise sincerely for the inconvenience caused.
Regards,
Customer Relations.