GB
Gerry B

1 reviews | Active since Feb 2011

26 Sept 2016, 12:22

Virgin Mobile episode 4. The half brain cell accounts department .

<p>In 2009 I ended my contract with Virgin Mobile because of no reception on data and very poor phone reception and my I-Mate phone ive send in for repairs to them that theyve lost. The contract was cancelled by Mr George Buthelezi sales and accounts manager. Ever since I have been blacklisted twice that I know off and after threatening to take them to court, it was big appologies from Virgin Mobile and promisses that it wont happen again. well the saga continue and now I get threatning phone calls 7 years later that I owe them R25000. from some tracing agent. Enough is enough. Im sick and tired of it, going to take this matter further now. I just want to warn people stay away from Virgin Mobile, you will have hell for the rest of your life. They are a complete bunch of lazy braindead people thrown together to make up Virgin Mobile. This is now the third time that I report them on Hello Peter for the same problem.</p>

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Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply26 Sept 2016, 16:21
Official

Hi Gerry B,

Thank you for your query.

Firstly I would like to appologise for the frustration we have caused you.

We escaled this issue to our Collections Team and will provide you with a clearance letter.

We thank you for your patience in allowing us to resolve this matter.

Kind Regards

Alicia